UK Delivery and Tracking

If the guitar you have purchased is in stock, it will be available for immediate dispatch which means we can deliver your order to you very quickly (subject to full payment authorisation).

Guitars, amplifiers and larger items weighing over 2kg are sent via Parcelforce 24 (next working day courier service). We will email you confirmation when your order has been dispatched. If your order is sent via our couriers, we will provide you with the parcel tracking reference number.

Please note: Northern Ireland, North of Scotland, Isle of Man, Shetland Isles, Western Isles and the Channel Islands are a 2 working day delivery service as standard with Parcelforce.

Parcelforce - Click Here to Track a Parcel

Guitar accessories like strings, straps, stands and tuners etc weighing less than 2kg are posted with Royal Mail. We cannot guarantee a delivery time for these orders, but standard post usually takes 1-4 working days.

Returns and Exchanges

On receipt of your order, if you notice that the packaging is damaged when delivered by the courier, it is important to check the contents - if damaged, report it to us within 24 hours from the time of receipt (via email, telephone or website chat). Not adhering to these procedures might affect your rights to an exchange.

Delivery Costs (Guitars and Drums)

United Kingdom and Isle of Wight - FREE via Parcelforce 24 (Smaller items via Royal Mail 48)

We use UPS courier for all international deliveries:

Republic of Ireland - £20

Europe Zone 1 - Austria, Belgium, Denmark, France, Germany, Guernsey, Italy, Jersey, Luxembourg, Monaco, Netherlands, Spain -  £25

Europe Zone 2 - Finland, Greece, Norway, Poland, Portugal, Romania, Sweden, Switzerland - £45

Europe Zone 3 - Slovakia, Lithuania, Latvia, Hungary, Estonia, Czech Republic, Croatia, Bulgaria, Slovenia - £65

Europe Zone 4 - Albania, Belarus, Bosnia and Herzegovina, Macedonia, Moldova, Montenegro, Serbia, Ukraine - £90

United States - £80

Russia - £100

Australia - £130

China - £140

For all other countries, please contact us with your full delivery address and the guitar you are looking for.

14-Day Return Policy